Managing Staff Retention

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This article was written by Heather.

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Staff Retention Starts Before Hiring Employees express pharmacy Once the person is in place then they will need to feel welcomed. By taking time to give an effective induction will allow them to know what is required of them and to understand how the company operates. Setting objectives lets people know that they are achieving their goals, and allows employers to measure achievements and identify areas where further training or information is needed.
Open up opportunities for development where people want to learn more skills. This shows that you want to invest in them and their future with the company. However, never force people into developmental roles if they want to remain in their current position.

Longer Term Staff Retention

doxycycline hyclate Adopting flexible working hours is another huge morale booster, especially when employees have caring commitments, such as young children or elderly parents. Being sympathetic to these needs will make you an attractive company to work for and help you to retain staff.
External factors too can have an impact upon staff turnover so protect your business from head hunters and others seeking to poach your staff. Keep internal e-mail addresses confidential, and train telephonists to spot calls from agents and avoid giving them information.
Conducting exit interviews will enable you to find out why people are leaving, in order to help with retention next time. Also, measuring turnover will allow you to identify trends and problem areas.
The secret to staff retention is to understand and meet the needs of employees whilst fulfilling the requirement of the company. There are no quick fix solutions to staff retention, but the costs associated with activities listed above are insignificant when compared with the cost of staff turnover, a conservative estimate of which is c£5,000 per employee.

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